Hey there!
I'm Carol Costa, a 2d digital artist and graphic designer. In the links below you can see some of my work and other information.If you don't find what you're looking for, contact me so I can help you!
Contact
[email protected]
cstairam#4871
How to
order
[01 | Contact me]Send an email to: [email protected]
OR place your order directly from artistree (link at bottom of page);You may talk to me to see if I would accept your request. Feel free to ask any questions, I will try to answer as soon as possible.
If there is a specific deadline you would like to receive your commission, let me know.[02 | Requesting the commission]Try to describe what you want and if possible send me references of what you are looking for/imagine.The painting style, cut, complexity and type of use of the illustration (personal/commercial use) may change the final price of the illustration, sending a more detailed description helps me to send you a more accurate quote.
(On the commission sheet there are the base prices for personal use illustration)[03 | Wait for an answer]If all the information sent is sufficient and there are lots, I will be replying to you with the final quote so that we can proceed with your request.[04 | Prepayment, ToS and process]
I will only start your commission after the payment of 50% upfront as detailed in the ToS.It is important to note that when you make the payment, it is assumed that you agree to the Terms of Service, so be sure to read it and let me know if you disagree with any details. In the ToS there is important information about the process, cancellation and refund rights, number of revisions and other details.
This link will take you directly to Artistree.
If none of those options meets what you are looking for or you have any questions,
contact me directly by email, I will get back to you as soon as possible!
Terms
of service
[ 01 | GENERAL TERMS ]Prices are subject to change based on demand.
I have the right to reject any order for any reason.[ 02 | PAYMENT ]Currency accepted is either USD or BRL and can be paid through PayPal or any brazilian payment.Commissions can be paid either 100% upfront or split 50% upfront and 50% after final artwork sent with a protective watermark. After paid, the artwork will be sent with only a small transparent watermark on a conner.Don’t send me any payment before I have agreed to give you a slot and requested you to send me the payment.[ 03 | PROCESS & DELIVERY ]The time it takes to finish your commission varies 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons. Once the piece is finished you will receive the full-resolution image or images.Note that there is no physical product.==[ 04 | REVISIONS ]You get 3 rounds of changes on the sketch of the commissioned piece. A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.If you wish for me to change something in the drawing you have previously approved, _I will charge you a fee to change it_. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.If your reference is unclear to start with changes will come at an extra charge.[ 05 | COPYRIGHT & USAGE ]If you want to use the work for commercial purposes, we will discuss a extra charge for the rights to do it and a agreement on the copyright & usage.If the work isn’t for commercial use, you and I need to follow these rules:- I reserve the right to cancel and refund the order at any time for any reason.
- I retain all copyrights over the commissioned artwork.
- I will NOT claim the intellectual property (IP) of the commissioned artwork.
- I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
- == I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.- You may upload the commissioned artwork on any website and social channels.
- You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
- You may NOT alter the commissioned artwork without my (the artist’s) consent.
- You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
- You retain the rights to the intellectual property (IP).
- You may NOT use the commissioned artwork for commercial purposes.The following is considered copyright infringement:
- Reproducing/using the copyrighted artwork commercially -means making money off it in any way not excluded from these terms.
- Claiming the artwork as your own.
- Altering the artwork without my consent.[ 06 | CANCELLATION & REFUND POLICY ]- The buyer is not allowed a refund once I started working on the commission.
- If for any reason I am unable to start your commission you will receive a full refund.
- If you cancel your order before I started it, you can get a full refund.
- If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
- If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.